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NDIS Participant Risk Management Guide

NDIS Participant Risk Management Guide

How to Develop an NDIS Participant Risk Assessment

Developing a participant risk assessment is a crucial step in ensuring that people with disabilities receive the safest and most effective support possible under the National Disability Insurance Scheme (NDIS). Understanding the process—and why it matters—can help participants, carers, and providers make confident, informed decisions as they work together to achieve positive outcomes. [object Object]


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What is an NDIS Participant Risk Assessment?

An NDIS participant risk assessment is a systematic process used to identify, evaluate, and manage potential risks that may affect the safety, wellbeing, and quality of life of a person receiving NDIS-funded supports. This assessment helps NDIS providers and participants work together to create tailored, proactive strategies that minimise harm and ensure the person’s goals and needs are met.

[object Object] Risk assessments are not just about compliance—they are a vital, person-centred practice. All registered NDIS providers are required under the NDIS Practice Standards to have risk management systems in place, but risk assessment is also a valuable resource for unregistered providers, self-managed participants, and families.


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Why is Risk Assessment Important in NDIS?

  • Protects participants: Identifies potential dangers in the home, community, service delivery, or interaction environments. [object Object]
  • Improves outcomes: Allows for tailored supports, matching each individual’s wants, needs, and risk profile.
  • Ensures compliance: Meets legal and regulatory obligations set by the NDIS Quality and Safeguards Commission.
  • Builds trust: Creates transparency between participants, families, service providers, and coordinators. [object Object]
  • Supports staff safety: Proactively identifies risks to support workers, encouraging safe work practices and environments.

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How to Go About an NDIS Participant Risk Assessment

Developing a participant risk assessment involves several important steps. Here’s a typical process: [object Object]

1. Preparation

  • Gather the right team: Involve relevant professionals—support coordinators, plan managers, allied health practitioners, and most importantly, the participant and their family/guardian. [object Object]
  • Review documentation: Look at participant’s NDIS plan, medical records, incident reports, and relevant background reports.
  • Understand the context: Consider the participant’s support needs, communication preferences, culture, environment, and any previous incidents.

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2. Identify Risks

This includes looking at all areas of life and support:

  • Personal care (e.g., falls, medication errors, choking) [object Object]
  • Behavioural risks (e.g., absconding, aggression, self-harm)
  • Health (e.g., seizures, allergies, mental health episodes)
  • Environment (e.g., tripping hazards, fire safety, access/egress) [object Object]
  • Social/community activities (e.g., transport, social vulnerability)
  • Service delivery (e.g., missed appointments, inconsistent staffing)

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3. Assess and Evaluate Risks

  • Likelihood: How likely is the risk to occur? (e.g., rare, possible, likely)
  • Impact: What is the potential consequence? (e.g., minor, major, extreme) [object Object]
  • Use a risk assessment matrix to rate and prioritise risks.

4. Develop Control Strategies

[object Object] Determine how each risk can be:

  • Eliminated (remove risk entirely)
  • Substituted (replace risky activity) [object Object]
  • Engineered (introduce safety modifications)
  • Controlled administratively (create policies, training)
  • Managed with personal protective equipment (if applicable) [object Object]

5. Document & Communicate

  • Use an NDIS risk assessment form or template. [object Object]
  • Record risks, ratings, control measures, and responsible persons.
  • Share findings with all stakeholders, including participants (in an accessible format).

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6. Monitor & Review

  • Schedule regular review dates or review after significant incidents/changes.
  • Adapt support plans and assessments as needs or environment change. [object Object]

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How It Works in the Context of Australian Migration

NDIS participant risk assessment is largely aimed at current residents receiving NDIS support, but becomes particularly important for people with disabilities migrating or settling in Australia, such as through humanitarian, skilled, or family visas.

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  • NDIS eligibility: Migrants with permanent residency, certain visa subclasses, or citizenship may access NDIS. Accurate risk assessments help during access, planning, and onboarding, especially for people whose previous supports or environments were different.
  • Cultural sensitivity: Consider cultural, religious, or language needs—especially for new arrivals.
  • Access to support: Identify risks due to lack of familiar services, barriers in communication, or limited community/family support networks. [object Object]
  • Education and advocacy: Support coordination teams often advocate for newly arrived migrants, connecting them with culturally appropriate supports and mitigating new risks associated with migration.

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Key Benefits and Features

  • Tailored to the individual: Every assessment is specific to the person’s needs, reducing “one-size-fits-all” approaches. [object Object]
  • Promotes independence and choice: With managed risks, people can pursue their goals confidently.
  • Compliance with NDIS Practice Standards: Satisfies NDIS provider obligations under Risk Management and Safe Environment guidelines.
  • Supports collaboration: Keeps participants and providers on the same page. [object Object]
  • Continuity of care: Risks are clearly documented, helping in provider handovers or transitions.

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Common Challenges and Solutions

Challenge 1: Complexity of Needs [object Object]

  • Solution: Engage multidisciplinary teams (e.g., OTs, psychologists, nurses); break assessments into manageable sections.

Challenge 2: Communication Barriers [object Object]

  • Solution: Use Easy Read formats, interpreters, communication aids; involve advocates and family.

Challenge 3: Underreporting Risks [object Object]

  • Solution: Intensive staff training; open, non-judgmental conversations; regular team reviews.

Challenge 4: Keeping Assessments Current [object Object]

  • Solution: Set clear review dates; trigger reviews after incidents or major changes; embed reminders in case management systems.

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Common Professions Involved